Returns & Refunds

Purchases made from are fully refundable for 30 days from the initial date of purchase with the exception of any shipping and handling fees.

Product must be in new condition with original packaging and all included accessories must be intact.

For returns:

Contact to obtain a return authorization number.

Ship the product, with your return authorization number written on the OUTSIDE of the shipping package to:

Ventev Mobility RMA [Return Authorization #]
175 Derousse Ave.
Pennsauken, NJ 08110

Customer assumes all shipping charges and any other fees associated with the transportation of the product to our facility. Purchasing insurance on your return shipment is suggested as Ventev Mobility is not responsible for lost or damaged packages.

Are you looking to submit a Warranty Replacement Claim?

If your product has been registered and is backed by our Warranty, you are eligible to file a claim here

Note: Your product MUST be registered to submit a claim.

Need to register your product? Get started